At Explore Wares, we are committed to delivering your orders efficiently and reliably, ensuring a smooth shopping experience from checkout to delivery.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Coverage
We proudly operate worldwide and strive to deliver our products to customers across different regions. Availability of delivery may vary depending on your location.
Cash on Delivery
We offer Cash on Delivery (COD) as our payment method. Please ensure that the provided contact details are accurate so our delivery team can coordinate successfully.
Order Confirmation
Once your order is placed, you may receive a confirmation call, SMS, or email to verify your details before dispatch. Orders may be canceled if confirmation is not successful.
Delivery Process
Our delivery partners will attempt to deliver your order to the provided address. Please ensure someone is available to receive the package at the time of delivery.
Failed Delivery Attempts
If delivery is unsuccessful due to incorrect information, unavailability, or refusal to accept the order, additional delivery attempts may be limited or canceled.
Shipping Charges
Shipping charges, if applicable, will be clearly communicated at the time of checkout or order confirmation.
Order Tracking
Tracking availability may vary depending on the shipping partner. When available, tracking details will be shared with you after dispatch.
Damaged Packages
If your package arrives visibly damaged, we recommend refusing the delivery or reporting the issue to us immediately at [email protected] for assistance.
Contact Us
If you have any questions regarding shipping or delivery, feel free to contact us:
Email: [email protected]